DCME Industry Core Intelligence™Your Data · Our Technology
Business Truth Intelligence™

Your POS shows sales. We show whether the business is working.

Know what you must earn, where profit is leaking and what to do next. DCME Industry Core Intelligence™ diagnoses the data already sitting inside your POS, reports and exports—regardless of your software provider.

A$22 onceStart with a verified Business Truth Report™
Find the holes.Calculate the gap.Act with confidence.

No POS replacement. Upload a month, quarter, year or complete history. Your source data is removed after your report is delivered.

DiagnosePerformance & Profit
CalculateBreak-even & Pricing
GrowCustomers & Services
Any POS providerUse the data you already own

SQL, CSV, Access, PDF reports and exports can be mapped into Business Truth.

35+ yearsIndustry-built intelligence

Garment-care knowledge developed from technology and operating experience since 1989.

Owner decisionsNot just more reports

Every finding is converted into risk, opportunity and a 7 / 30 / 90-day action.

Private by designSource data removed

Your uploaded source files are deleted after the completed report is delivered.

The owner questions that matter

Is the business truly profitable—or simply busy?

Business Truth turns raw transactions into a clear diagnosis of performance, capability, requirements, pricing, customers, operations and growth.

1

Performance truth

Revenue, payments, tickets, items, average ticket, trends and results by day, week, month, quarter and year.

Business Truth Score™Data Quality Confidence
2

Pricing truth

Original prices, staff overrides, prepaid discounts, deductions, stain charges, colour risks and items sold below requirement.

Pricing leakageBreak-even price gap
3

Customer truth

New, repeat, VIP, one-time, sleeping, lost and recoverable customers—with practical audiences ready for contact.

Predictive SMS and emailRepeat-customer strength
4

Counter truth

Prepaid versus unpaid work, staff checking-in behaviour, payment timing, collection timing, refunds, voids and short payments.

Payment Opportunity™Collection Intelligence™
5

Service opportunity

Dry cleaning, laundry, alterations, shoes, household and seasonal services—showing what sells and what is being missed.

Service Mix Snapshot™Service Proof Table™
6

Owner requirements

Add rent, wages, energy and other costs to calculate true break-even, minimum item prices and the sales required for profit.

7 / 30 / 90-day planSolid-information KPIs
Use any existing POS data

Upload what you have. Learn what the business is really doing.

Provide a month, quarter, year or complete history. The diagnosis becomes more powerful as more reliable information is supplied.

Your data is used to produce your report—not to build someone else’s business.Uploaded source files and extracted working data are removed after the completed report is delivered. Account, payment, security and legally required administration records may still be retained.
SQL
SQL filesDatabase dumps, exports and provider snapshots.
CSV
CSV filesCustomers, dockets, items, payments and reports.
ACC
Access filesMDB and ACCDB databases where available.
PDF
PDF reportsSales, audit, cost and business summaries.
MAP
Universal mapperMatch fields from different POS providers into Business Truth.
One diagnosis or ongoing control

Start for A$22. Keep the business diagnosed for A$33 per month.

The one-off report shows what the supplied data says today. The monthly system becomes the owner’s ongoing Business Truth environment—connecting performance, pricing, customers, payments, service mix, training, operations and growth.

Ongoing owner systemA$33 / month

A$22 Business Truth Report™

A verified, one-off diagnosis built from the business data you provide.

17-point owner diagnosisPerformance and customer healthPaid, unpaid and collection exposurePricing and service gapsSnapshot opportunitiesStarting 7 / 30 / 90-day plan
The difference: A$22 tells you where the business stands. A$33 per month helps you keep measuring what changed, what must be fixed and where the next profitable opportunity sits.
Business Truth Command Modules

One intelligence hub for the whole garment-care business.

The owner does not need dozens of disconnected reports. The A$33 monthly system organises every finding into clear command areas for business control, training, operations, protection and growth.

Complete accessA$33per month
01

Business Truth & Revenue

Understand performance, pricing, customers, payments and the real financial requirements of the business.

Visual CockpitUltimate Business TruthRevenue IntelligenceCustomer DecisionsBreak-evenKPIs
02

Customers, Marketing & Growth

Find the next customer, service and local-market opportunity from real behaviour—not broad guessing.

Predictive SMSPredictive EmailGoogle GrowthWebsite CreationRetail GrowthMarket IntelligenceExpansionSocial Automation
03

Operations & Collections

Measure how work is accepted, paid, produced, completed and collected across the operating cycle.

Payment OpportunityCollection IntelligenceProduction TimingService MixSnapshot OpportunitiesFront Counter
04

Training & Workforce

Build consistent staff capability from documented operating standards and evidence-based performance gaps.

SOP TrainingWorkforce GrowthCounter KPIsCompliance TrainingCompetency RecordsBusiness Management
05

Garment & Care Intelligence

Improve garment acceptance, care advice, risk communication, pricing capture and damage evidence.

Garment AnalysisCare AdvisoryDamage Reporting7-Point CaptureStain LevelsColour & Fabric Risk
06

Protection, Assets & Efficiency

Protect the business and understand the resources required to operate safely and efficiently.

FoundationsSetup & ProtectionCompliance & RiskChemicalsEquipmentEnergy EfficiencyFleet & VehiclesSupplier Intelligence
Evidence before action

See the proof behind each opportunity.

The system shows what was measured, why it matters and what action the owner should consider next.

Service Mix Snapshot™

What customers are actually buying

Measure revenue, items, customers, repeat demand and cross-selling gaps across each service.

Dry cleaningMeasured
LaundryCompared
Alterations & shoesOpportunity ranked
Payment Opportunity™

When work becomes money

Compare prepaid, unpaid, part-paid and collected work to identify cash trapped in the operating cycle.

Prepaid collection timeCalculated
Unpaid collection timeCalculated
Cashflow actionPrioritised
Production Timing™

Where time is being lost

Follow drop-off, due, completion and collection timing to expose delay, capacity and customer-waiting patterns.

Production delayIdentified
Collection delaySeparated
Next actionAssigned
Go one step further

Connect operating costs to every payment, docket and item.

Add the direct cost of running the business and turn a sales report into a genuine break-even and profit requirement.

Add the real cost of operating

PremisesRent, outgoings, insurance and occupancy costs.
PeopleWages, super, payroll tax, workers compensation and loaded labour.
ProductionElectricity, gas, chemicals, consumables, equipment and maintenance.
Business overheadVehicles, software, communications, administration and other costs.
Payment realityWhat was charged, discounted, overridden, paid, refunded or left unpaid.
Profit targetThe revenue and item price required beyond break-even.

What the owner can calculate

Industry Core Intelligence™ can model the requirement from the information supplied and show where the price list may not be carrying its share of operating cost.

Monthly break-even salesDaily revenue requirementCost per productive minuteCost per docketCost per itemCost per customerBreak-even item priceTarget-profit pricePricing leakageAnnual opportunityStaff pricing consistencyPrepaid versus unpaid timing
Garment Care Focus

Dry cleaning, laundry, alterations and shoe cleaning.

The language, categories and opportunities are built around real garment-care operations.

Core

Dry cleaning

Suits, jackets, trousers, dresses, shirts, coats, household and delicate garments.

Volume

Laundry

Business shirts, wash dry fold, sheets, towels, table linen and household items.

Margin

Alterations

Hems, zips, buttons, repairs, resizing and premium alteration work.

Add-on

Shoe cleaning

Sneakers, leather, bags, suede, boots and waterproofing add-ons.

Your source data is not kept after the report is delivered.

DCME uses the files you provide to prepare your Business Truth diagnosis. Uploaded source files and extracted working data are removed after delivery. Your data is not sold, shared with other operators, supplied to competing POS providers or reused to market to your customers.

Your data. Your business.Only essential account, payment, security and legally required administration records may be retained.

Know the truth before the next price, staff or marketing decision.

Start with the A$22 one-off diagnosis. Continue for A$33 per month to keep the visual cockpit, command modules, break-even calculations, customer opportunities, training and growth intelligence working for the business.