Sales Revenue™
Money earned from customers before costs are removed.
- Dry cleaning sales
- Laundry sales
- Alterations
- Shoe cleaning
- Delivery fees
- Lockers
- Building Connect services
- Commercial accounts
- Vacation Services
Profit & Loss Intelligence™
Financial Intelligence™ powered by Industry Core Intelligence™.
DCME Financial Intelligence™
Profit & Loss Intelligence™
A business can be busy, the counter can be full, the machines can be running, and the owner can still be making little or no profit. Profit & Loss Intelligence™ shows where the money is made, where it leaks, and what the owner must watch every week.
Revenue is not profit. Busy is not profit. Bank balance is not profit.
Profit is what remains after the business pays the real cost of producing the work and the real cost of staying open.
Revenue is the starting line.
Gross profit shows production margin.
Net profit shows business result.
Owner drawings must be controlled.
The KISS Profit & Loss Rule™
Every garment care owner must read profit and loss in four simple layers.
Direct Costs™
Costs directly connected to processing the work.
- Garment processing labour
- Pressing labour
- Cleaning chemicals
- Solvent
- Laundry detergent
- Packaging
- Tags and consumables
- Outwork and specialist cleaning
- Delivery cost per order
Operating Costs™
Costs required to keep the business open.
- Rent
- Electricity
- Gas
- Water
- Insurance
- Software
- EFTPOS and bank fees
- Vehicle costs
- Equipment maintenance
- Marketing
- Accounting
- Subscriptions
Net Profit™
The owner truth number after real business costs are removed.
- Not sales
- Not gross takings
- Not EFTPOS balance
- The real result
Why It Matters
Profit & Loss Intelligence™ stops the owner from guessing.
A busy store can still be weak.
A dry cleaning, laundry, alterations or shoe cleaning business can have strong daily sales and still lose profit through underpricing, high labour, rent pressure, delivery cost, damaged garments, re-cleans, slow account customers and poor production control.
The owner’s weekly question
After the work is produced, staff are paid, rent is covered, utilities are allowed for and account customers are checked, did this business actually make money?
Profit Numbers The Owner Must Watch™
These numbers show if the business model is healthy or under pressure.
Gross Profit %
Track this number regularly so problems are seen early, not after the bank account is damaged.
Net Profit %
Track this number regularly so problems are seen early, not after the bank account is damaged.
Labour %
Track this number regularly so problems are seen early, not after the bank account is damaged.
Rent %
Track this number regularly so problems are seen early, not after the bank account is damaged.
Power %
Track this number regularly so problems are seen early, not after the bank account is damaged.
Chemical %
Track this number regularly so problems are seen early, not after the bank account is damaged.
Delivery Cost %
Track this number regularly so problems are seen early, not after the bank account is damaged.
Commercial Account Margin
Track this number regularly so problems are seen early, not after the bank account is damaged.
Owner Drawings
Track this number regularly so problems are seen early, not after the bank account is damaged.
Break Even Sales
Track this number regularly so problems are seen early, not after the bank account is damaged.
Common Profit Killers™
These are the quiet leaks that hurt garment care businesses.
Underpricing
Prices stay old while wages, rent, power, chemicals and insurance keep rising.
Excess Labour
Staff cost must be watched against sales, production volume and quiet trading periods.
Weak Commercial Margins
Account customers can look valuable but become poor margin work after pickup, delivery and admin time.
Delivery Cost Blindness
Fuel, vehicle time, driver time and failed pickups can remove the profit from an order.
Re-cleans & Rework
Repeated work consumes labour, chemicals, machine time and goodwill.
No Owner Profit Review
If the owner does not review profit weekly, the business can drift for months.
Industry Examples
Profit pressure changes by service type.
Dry Cleaning
Profit depends on correct pricing, spotting time, pressing time, machine cost, packaging, claims control and avoiding too much unpaid rework.
Laundry
Profit depends on kilograms, machine load efficiency, folding labour, utilities, detergent use and realistic delivery pricing.
Alterations
Profit depends on labour minutes, skill level, redo control, quoting accuracy and not allowing complex work to be priced like simple work.
Shoe Cleaning
Profit depends on intake assessment, materials, drying time, labour, specialist finishes and managing customer expectations before work starts.
Profit & Loss — Owner Version
No accountant language. Just what the owner needs to understand.
Revenue
Total sales before costs. Revenue can rise while profit falls if costs rise faster than prices.
Gross Profit
Revenue after direct production costs. This shows whether the work is priced and produced correctly.
Operating Expenses
The cost of keeping the business open: rent, utilities, insurance, software, vehicles, marketing, admin and repairs.
Net Profit
The result after operating expenses. This is the number that tells the owner if the business model is working.
Important Owner Warning
Do not judge the business only by the bank balance. GST, wages, super, PAYG, BAS, rent, account customer timing and upcoming bills can make the bank balance look stronger than the business really is.
Related Financial Intelligence™
Profit and loss connects into every other financial control page.
Interactive Intelligence™
Tools that will later connect to provider data and module access.
Coming Soon
Gross Profit Calculator™
Estimate margin after direct production costs.
Coming Soon
Net Profit Calculator™
Estimate what remains after operating expenses.
Coming Soon
Labour Percentage Calculator™
Check if wages are too high against sales.
Coming Soon
Rent Percentage Calculator™
Check whether location cost is too heavy.
Coming Soon
Price Rise Impact Calculator™
Model how small price changes improve profit.
SOP Intelligence™
Some SOPs are free. Some are low-cost. Later they can connect to training and staff compliance.
FREE
Weekly Profit Review SOP™
Review sales, labour, rent, power and account customer margin every week.
LOW COSTPrice Increase Review SOP™
Work through price changes before costs destroy margin.
LOW COSTCommercial Account Margin SOP™
Check whether account customers are actually profitable.
LOW COSTRe-clean & Rework Control SOP™
Stop repeat work quietly eating profit.
LOW COSTEnd Of Month P&L Review SOP™
Owner checklist for reading profit and loss reports.
Industry University™
Profit knowledge becomes owner and manager training.
Profit & Loss For Business Owners™
Plain-English training for owners and managers who need to understand revenue, gross profit, net profit, cost control, margins and owner drawings.
Why train this?
When managers understand profit, they protect the business through better pricing, better labour control and better production decisions.
Need help finding where profit is leaking?
Business Audit Intelligence™ is a one-off professional review designed to help the owner see revenue, gross profit, labour pressure, rent pressure, cashflow, weak margins and risk areas in plain English.
Revenue ReviewGross ProfitLabour PressureCommercial MarginExpense ReviewProfit Leakage
Trusted Source Notes
DCME explains information in owner language and should always keep financial information reviewed against trusted sources.
Important: This page is educational and does not replace advice from an accountant, registered tax agent, lawyer or official authority. For tax, payroll, super and legal obligations, confirm final decisions with the appropriate professional or authority.