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How To Clean

DCME 2026 SaaS cleaning knowledge for dry cleaning, laundry, stain removal and shoe care.

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DCME 2026 SaaS Knowledge Module

How To Clean Intelligence

A modern DCME cleaning knowledge system for dry cleaning, laundry and shoe cleaning. It teaches staff the right questions to ask, the right risk to see, the right process to follow and the right customer expectation to set.

Cleaning GuidesAll items and safe workflow. Fabric MethodsWool, silk, cotton, leather and more. Stain RemovalModern spotting guidance and risk warnings. Wise TalesRules, mistakes and practical lessons. Shoe MethodsSneakers, leather, suede and premium shoes.
12Built In
10Practical
10Guided
8Modern
1InspectLook for fabric, trims, stains, wear, prior damage and care label warnings.
2DocumentCapture notes and photos before treatment or customer approval.
3TestCheck colour, trims, fibre reaction and unknown stain risk.
4CleanUse the safest method for the item, not the fastest method for the shop.
5FinishQuality check, finish correctly and explain realistic results.

Cleaning Guides — All Items

Plain-English guide for common dry cleaning, laundry and shoe cleaning items.

ItemServiceMaterialRiskWhat to check
Business Suit Jacket Dry Cleaning Wool / blend Medium Check pockets, lapels, lining, buttons, shine risk, deodorant/perspiration and press marks.
Business Trousers Dry Cleaning Wool / polyester Medium Check hems, crotch wear, pocket edges, creases, belt loops and shine.
Wedding Gown Specialist Dry Cleaning Silk / lace / synthetic / beaded High Photograph trims, beads, hem soil, aged stains, yellowing, glue, lace weakness and customer expectations.
Silk Dress Specialist Dry Cleaning Silk High Check colour bleed, water marks, perspiration, trim reaction and texture change.
Wool Coat Dry Cleaning Wool / cashmere Medium Check moth damage, lining tears, collar soil, pocket edges, buttons and belt.
Shirts Laundry / Press Cotton / blend Low-medium Check collars, cuffs, buttons, ink, deodorant, rust and scorch risk.
Doona / Quilt Laundry Cotton / polyester / down Medium Check size, weight, odour, filling movement, drying time and customer pickup timing.
Blankets Laundry Wool / synthetic Medium Check shrinkage risk, colour movement, pet hair, odour and drying method.
Sneakers Shoe Cleaning Leather / mesh / rubber Medium Check glue, colour panels, logos, midsole oxidation, fabric bleed and sole separation.
Leather Shoes Shoe Cleaning Leather Medium-high Check cracks, dye loss, salt marks, sole wear, stitching and polish compatibility.
Suede Shoes Shoe Cleaning Suede / nubuck High Check nap damage, oil stains, water marks, dye loss and brushing direction.
Handbags Specialist Clean Leather / fabric / trim High Check dye transfer, lining stains, hardware, handles, corners and brand risk.

Dry Cleaning

Best for structured garments, suits, coats, lined items and solvent-suitable fabrics. Watch trims, adhesives, colour movement and old stains.

Laundry

Best for washable garments, shirts, linen, doonas and blankets. Watch heat, shrinkage, dye bleed, drying and finishing quality.

Shoe Cleaning

Best handled by material type: leather, suede, canvas, mesh and rubber all need different methods and different warnings.