Counter Inspection
The first inspection should look at fabric, colour, trims, stains, wear, damage, odour, lining, buttons, zips, beading and care labels.
Garment Care Intelligence™
Garment Analysis™
Garment analysis protects the customer, the staff member and the business before cleaning begins.
Many garment disputes begin at the counter because risk was not identified before cleaning. Garment Analysis™ helps operators inspect, record, explain and protect the decision before the item moves into production.
Garment Care Authority
What this means inside a garment care business.
DCME explains garment care in practical business language: risk, evidence, method, expectation, staff procedure and customer protection.
Risk Before Cleaning
Silk, wool, linen, rayon, suede, leather, beading, sequins, bonded fabrics and sun-damaged garments can carry higher risk.
Customer Evidence
Photos and notes help show the condition of the garment before cleaning. This reduces disputes and improves customer understanding.
Decision Control
Not every garment should be cleaned immediately. Some require approval, disclaimer notes, specialist processing or refusal.
Simple Example
GarmentSilk dress with underarm staining
RiskColour loss, water marks, sweat damage
ActionPhotograph, explain risk, record approval
Business ProtectionEvidence before cleaning
Why this matters
Knowledge reduces disputes and improves decisions.
When the owner and staff understand garment risk before cleaning, the business can communicate better, document better and protect both customer and operator.
FAQ
Common garment care questions.
Why inspect garments before cleaning?
Because existing damage, stains, weak fabric and trims may become worse during cleaning.
Should staff photograph garments?
Yes, especially when there is visible damage, heavy staining, delicate fabric or customer risk.
Is garment analysis only for dry cleaning?
No. It applies to laundry, alterations, shoe cleaning and specialty cleaning.
Explore. Learn. Understand. Then decide.
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