Dormant Customer Finder™
Find customers who have not returned for selected services or periods.
Dormant Customer Finder™
Identify customers who used to buy but have gone quiet, then prepare recovery SMS campaigns.
Dormant Customer Finder™ turns SMS into a controlled business process.
This add-on uses the Accounting Made Simple™ structure so the owner can understand what the tool does, what it controls and how it connects into the DCME ecosystem.
Tool Controls
Build-ready components for this SMS automation add-on.
Last Visit Filter™
Select customers by last order date and service category.
Service History Match™
Find doona, suit, shirt, shoe, curtain and VIP patterns.
Recovery Offer™
Build a relevant reason to return.
Exclude Recent Customers™
Avoid messaging customers who already returned.
Export / Queue™
Prepare the list for SMS approval.
Recovered Revenue Tracker™
Track who returned after the campaign.
Owner Rules
Plain-English operating rules before the add-on is connected to live provider data.
Target the correct customer
Never message everyone when the offer only suits a customer segment.
Keep the message useful
Every SMS should help collect, pay, return, review or buy a relevant service.
Track the outcome
The owner should see cost, sends, responses and revenue outcome.
Related SMS Intelligence™
Return to SMS Automation or continue to the journey and BotFlow pages.