Knowledge Library
SOP Training, modern Australian industry knowledge and provider learning under the DCME SaaS 2026 structure.
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Australian industry knowledge for fibres, fabrics, colours, stains, trims, shoe materials, pressing, finishing, assembly, care labels, risk control and management decisions.
20 knowledge items
Full-screen card layout for quick counter and production use.
SOP and Training Combined Foundation
One DCME SaaS 2026 knowledge base for dry cleaners, laundries, alterations and shoe cleaners.
Front counter intake: inspect before accepting
A simple intake rule protects the customer, the operator and the business.
Australian care labelling in 2026
Care labels are the starting point, not the whole decision.
Fibre families: natural, regenerated and synthetic
Basic fibre behaviour for safer cleaning decisions.
Cotton, linen and plant fibres
High absorbency, crease behaviour and wet-cleaning considerations.
Wool, silk and animal protein fibres
Protein fibres need careful heat, moisture and chemical control.
Viscose, rayon, acetate and regenerated fibres
Regenerated fibres can look premium but react unpredictably.
Polyester, nylon, acrylic and elastane
Modern synthetics are common but not risk-free.
Black, white and mixed-colour articles
Contrast garments require immediate colour-risk thinking.
Modern performance, recycled and technical fabrics
2026 fabric risk includes coatings, membranes, recycled fibres and bonded layers.
Trims, adhesives, coatings and bonded components
Many modern faults come from components, not the base fabric.
Stain identification and triage
Food, oil, protein, tannin, ink, dye and unknown stains need different logic.
Dry cleaning process control
Dry cleaning is a controlled system, not just a machine cycle.
Laundry and professional wet cleaning control
Water, chemistry, heat and mechanical action must be controlled.
Shoe material and construction assessment
Shoes are built products, not simple fabrics.
Alteration production quality
Repairs and alterations must match customer expectation and garment risk.
Pressing and finishing quality
Finishing creates the customer’s first visual judgment.
Assembly and ticket integrity
A clean item is not complete until the order is correct.
Role-based SOP intelligence
Different staff roles need different information at the right time.
Paid search and detailed reports use paid intelligence
OpenAI API powered searching and detailed reporting belongs behind paid access.