Training Made Simple™
SaaS 2026 DCME provider training section
Training Made Simple™
One modern Australian knowledge base for dry cleaners, laundries, alterations and shoe cleaners. Built into the provider backend so owners, managers, front counter, cleaners, pressers, finishers and assemblers work from the same source of truth.
Combined SOP and training structure
This is no longer a separate SOP area. It sits inside the provider training backend and links practical training to the knowledge staff need to perform the job properly.
Free Knowledge
Australian general guidance on fibres, fabrics, colours, stains, trims, receiving, care labels and risk.
ProviderProvider SOP Library
Operational procedures for front counter, production, assembly, release and management control.
PaidPaid Detailed Reports™
Paid subscription reports for garment risk, claims, care labels and staff training action plans.
Industry areas
Dry cleaning, laundry, alterations and shoe cleaning are separated but connected through one training method.
| Dry Cleaning | Receiving, care labels, fibres, stains, colour risk, trims, spotting, cleaning, finishing and assembly. | Free + Provider |
| Laundry | Wash loads, linen, commercial laundry, folding, packing, hygiene, contamination and delivery control. | Free + Provider |
| Alterations & Repairs | Measurements, pinning, fitting notes, repair scope, customer approval and completion quality. | Provider |
| Shoe Cleaning | Assessment, leather, suede, canvas, whitening, sole care, drying, packaging and disclaimers. | Provider |
Role training pathways
Each role gets the information needed to do the job and know when to stop, escalate or warn the customer.
Front Counter
Customer intake, POS, garment notes, photos, care label warnings and payment integrity.
Cleaners
Sorting, spotting, solvent/wet clean decisions, load control and quality checks.
Pressers & Finishers
Steam, heat, tension, finishing quality, shape control and damage prevention.
Assembly & Dispatch
Ticket matching, barcode scan, bagging, delivery release and customer collection control.
Industry Core Intelligence™ purpose
The system does not replace professional judgement. It asks better questions, surfaces known risks, explains the likely issue in plain Australian English and gives staff a repeatable next step.