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Garment Analysis
DCME 2026 SaaS garment intelligence, care advisory, damage evidence and risk protection.
Provider 1Damage Evidence
Damage Assessment
Create a structured complaint-ready review of damage, stains, trims, wear, prior condition and likely cause. This protects the provider when a garment was already compromised.
Damage Assessment Structure
| Area | Evidence to capture | Plain-English purpose |
|---|---|---|
| Before Photos | Front, back, care label, stain, trims, weak areas. | Proves condition before processing. |
| Customer Statement | When damage/stain happened, what caused it, prior attempts. | Creates fair context and avoids guessing. |
| Garment Construction | Fibre, lining, trims, glue, bonded areas, beading. | Identifies manufacturing or inherent risk. |
| Processing Notes | Method used, spotting, temperature, drying, pressing. | Documents professional process. |
| Final Finding | Likely cause and recommended wording. | Creates a professional customer response. |
Manufacturing Risk
Dye instability, poor trims, glue failure, weak bonding or fabric defects.
Customer / Wear Risk
Old stains, perspiration, deodorant, sun fade, fibre weakness and prior home attempts.
Process Risk
Only when evidence shows cleaning, spotting, pressing or drying may have contributed.